I've been involved in probably a dozen conversations with IT organizations over the past three months regarding various phases of the development of an internal cloud/private clouds/ITaaS instance. In every single one of those discussions, chargeback has become a hot button of debate, and I feel the need to add some external perspective to what I've been hearing. The Way it Has Always Been When I bring up the concept of chargeback or a rate card for internal ITaaS consumption, I almost invariably encounter the pushback that "the business" won't accept chargeback, that it's never been done there, and that it's a non-starter of a conversation.  If there is a manufacturer in the room, they will typically default to the "next best thing" approach of saying "of ...

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